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New Office 365 feature for more secure email

By May 19, 2016February 7th, 2019Article

Most of us like to think we’d never click on a suspicious link in an email—but the fact of the matter is that this is one of the most common ways a business is hacked. We’re all human and we make mistakes, so now Microsoft is trying to prevent human error. Here’s an inside look at a new Outlook security feature that aims to protect the email of Office 365 users.

Aptly called “Safety Tips,” the new security feature in Microsoft Office 365 is designed to help make your employees (and yourself) more aware of which emails may contain harmful content. By analyzing the data patterns of millions of emails, the feature uses a color-coded bar at the top of an email to help you determine if emails are safe, suspicious, or fraudulent.

How it works
Safety Tips uses a simple system to help you identify the safety level of an email. The system consists of four colors that categorizes an email as suspicious, trusted, safe, or unknown. The details of each of these categories are outlined below.

Suspicious email
Color label: Red
Description: This has either failed sender authentication or is a known phishing email. These messages should be deleted.

Unknown email
Color label: Yellow
Description: Exchange Online Protection marks this type of email as spam. However, you can move this item to your inbox by clicking “it’s not spam” in the yellow bar.

Trusted email
Color label: Green
Description: If this email comes from a domain Microsoft deems safe, then it falls into this category.

Safe email
Color label: Gray
Description: This type of email has either been marked safe by the user’s organization, has been moved from the junk folder into the inbox by the user, or the email is from a contact on the user’s safe-sender list.

Color coding will look different between the Outlook app and Outlook for the Web. In the Outlook application, only suspicious emails will be flagged, whereas in Outlook for the Web all four types of emails will be color coded. However, it should be noted that most emails won’t have any color code as they’re only added when Microsoft thinks they’re relevant.

With hackers getting smarter by the day, and human error a roadblock to a secure business, this new feature will hopefully add an extra layer of security to your organization. If you’d like to learn more about Office 365 or other security services we offer, get in touch today. A more secure business awaits.